The Financial Ombudsman cannot view something that occurs within an management.

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The Financial Ombudsman cannot view something that occurs within an management.

And these delays /errors aren’t being carried out therefore the administrators have more interest. The sums of cash are tiny and any additional interest could be small and simply outweighed by the admin hassle of getting to sort away these issue instances.

Chantal Smith says

I’d my Wageday advance payment not a problem. I will be having comparable difficulties with Wonga administrators. We contact them, they require a guide quantity and then overlook the e-mail. I’d a vintage e-mail account with Wonga which they suggested me personally they might alter but i will be maybe not yes they ever did now I don’t know anything 😥

gordon nilsson says

had e-mail from customized services and so they nevertheless looking at my payment. although had e-mail straight back a year ago with a ref quantity and e-mail in dec 19

iain turner says

We Haven’t gotten any re payments as a result

Me personally neither.

Have experienced the e-mail on 30 June to express that payment could be open to my banking account within 7 days but nothing thus far.

D Anderson says

Hi can see right now they truly are really busy so when per the e-mail they encouraged re re payments is going to be released within 2months if sent over modification of bank details etc, but has whoever has emailed them had any reactions recently via e-mail? Sent emails that are numerous perhaps perhaps maybe not had any responses getting actually concerned not too my re re re payment that is simply in short supply of £500 won’t be here any time in the future, if after all

Nope And I’ve delivered 2 e-mails. I realize they’re busy but an acknowledgement will be good. Lots of e-mail communication end of final 12 months where they confirmed they’d received my claim, confirmed modification of bank details / e-mail address / target etc so no concept why i did son’t obtain the e-mail in the 20th or repayment.

Hi Sara, i would like your suggestions about this please. We made an affordability grievance to KMPG July 2019, received a contact weeks that are few stating:

”We can confirm that the loan had not been within the product product sales to Shelby or Lantern, so when your loan happens to be paid back in complete, you certainly do not need to create any repayments that are further CTL. We’ll fleetingly be building a last are accountable to the credit reference agencies that CTL previously contracted with, so when section of this procedure we report that the loan is paid back.”

We additionally done my claims types and delivered it over, that I had to deliver over twice and got an acknowledgment it absolutely was gotten.

I’m not too much interested within the redress etc, but Lantern keep delivering me letters to requesting re payment for the cash advance I experienced, to which KPMG have actually verified is certainly not contained in the purchase with no payments that are further needed.

Do We have the ability to deliver a problem to FOS, regarding Lantern and their non end letters bare in your mind we have actually ahead the e-mail to Lantern without the response, online payday loans Iowa direct lenders Lantern also states to my credit history and it has this eliminated?

Sara (Financial Obligation Camel) says

Maybe you have delivered Lantern a problem?

No We haven’t just ahead regarding the e-mail I received from KPMG thus far, maybe not heard right right right back from Lantern since 2019 but they are still reporting on my credit file november.

Sara (Debt Camel) says

then deliver Lantern a grievance: Say the debt is wanted by you taken out of your personal credit record.

Thank you ill do just that, any kind of templates that I am able to utilize?

Sara (Financial Obligation Camel) says

no, this is certainly a rather unusual occasion. Just state just what has occurred, for it to be deleted that you do not owe this debt and ask. Deliver it towards the Financial Ombudsman when they reject or usually do not answer within 8 months.

gordon nilsson says

Ha Sara you going love this the clients solution have stated which they donot have documents of me how can it be which they contacted in Aug2019 with client quantity once I made claim plus in Nve 2019 by having a email I will with this anyone to you and any help i needed best wishes gordon

Sara (Financial Obligation Camel) says